1/28/2016Sixth AnnualNative AmericanHuman ResourcesConferenceJanuary 27th-29th, 2016Caesars PalaceLas Vegas, Nevada1

Wednesday January 27, 20161/28/2016Small Group Open Forum WorkshopsNative Nation Events recognizes the fact that peer to peer interaction could be just as educational if notmore so, than a panel discussion. For this reason we have dedicated the next four hours to a series of smallgroup open forum workshops. Depending on your expertise or interest, you will be able to participate orjust listen to your peers from around the country offer up ideas and suggestions on specific topics that arelisted below. Each workshop is designed for small group interaction, and you will be encouraged to sign upahead of time as they will fill up soon. These moderator-lead open discussion will allow you to get to knowyour peers and exchange ideas and solutions that you can bring back to your facility.11:00 AM -1:00 PMRegistration & Badge Pick UpPlease make sure you arrive with enough time to pick up your badge and register before theworkshops begin. Make sure to wear your badge at all times during the conference.1:00—2:15 PMAWorkshopsSuccession Planning: Designing Solutions For Tribal LeadershipSustainability How to provide targeted tribal members development opportunities to become leadersHow to increase the number of tribal members in leadership roles at all levelsDiscover how to prevent the loss of Native American members already in leadershippositionsHow to preserve your culture and values throughout the organization and it’s businessobjectives and practicesStrategize sustaining your leaders for future generationsDefine and design leadership development programs led by core competencies for all of yourleadership positionsModerator:Mary Ann MantiaHuman Resources DirectorTohono O'odham Nation2

Wednesday January 27, 20161:00—2:15 PM1/28/2016WorkshopsEmotional Intelligence: Managing Stress in the WorkplaceBWhat is Emotional Intelligence [EI]?Use EI to monitor your feelings and emotionsRecognize Emotional Intelligence in othersIdentify, understand, and manage emotions in positive ways to relieve stressDevelop skills on how to communicate effectively, empathize with others, overcome challenges,and diffuse conflict Moderator:Deborah Carr, MS, RN, CEAP, LISACEmployee Assistance Programs DirectorJorgensen Brooks GroupCEstate Planning for Your Tribal Members How to protect your wealth (during life and after)How to protect your healthAbout probate and the processHow to get started with your planWhat things to consider while planningModerator:Charlsey BaumeierVice President, Legal ServicesNetLaw3

Wednesday January 27, 20162:25—3:40 PMA1/28/2016WorkshopsConflict Management & Communication Learning how to deal with everyday conflict and larger conflicts within an organizationHow to have those difficult conversations with people who are angry or resistantHow to develop a formalized process to deal with conflict at the organizational levelModerator:Heather GreeneHuman Resources DirectorMakah Indian TribeBullying in the WorkplaceB What is bullying and how does it impact your workplace?Learning how to spot bullyingWhat to do if you see this happeningHow to build an anti-bullying cultureWhat to do about bullying via the internetWhat services do you offer the bullied?Moderator:Anna Jackson-BronchoHuman Resources DirectorFort Hall CasinoShoshone-Bannock Tribes401k Effective & Efficient SolutionsC Understanding what and where fees occurPlan design - one size does not fit allInvestment policy statementEducation policy statementAnnual plan reviewERISA 3(16), 3(21), 3(38)Share class and why its importantModerator:Jon TribbelSenior Vice President & Chief Compliance OfficerConover Capital Management4

Wednesday January 27, 20163:50—5:00 PM1/28/2016WorkshopsEmployment Assistance Programs (EAP’s) - A New Way of ThinkingAThe missing beneficiary of EAP – the Employer“Employee” reference misses opportunities to help employersJorgensen Brooks Group provides a separate set of services to support supervisors, managers andhuman resources Employees still receive a complete program of clinical and personal services Confidentiality is maintained for each group This new program is a single source for the people problems facing human resourcesModerator: Paul FlemingPresidentJorgensen Brooks GroupBTreating Internal Customers Like External Customers: Building a PositiveInternal CultureIdentifying your internal customersWhat is the current culture of your organization, how might it improve?Too focused on the external view?Moderator: Sherry BobroffTraining and Development ManagerThe Mill Casino HotelThe Importance of Developing an Organization Wide TrainingProgramC Improve performance and productivityCreating organizational consistencyImproved communicationLeadership development and new manager skill trainingCareer development to increase retentionStrengthen organizational culture and brand awarenessTeam building and motivationIncrease employee moraleVirtual training vs. live training: the benefits of eachModerator:Stephanie Licata, M.A., A.C.C.Managing Director of Training and Business DevelopmentNative Nation Events’—Leadership Solutions Group5:00 PMWorkshops Conclude5

1/28/2016Thursday, January 28, 20167:30—8:30 AMRegistration & Breakfast in Milano Ballroom III8:30—8:35 AMOpening RemarksJustin O’ConnorPresidentNative Nation Events8:35—9:15 AMThe 9 Box Peer-to Peer Networking ChallengeTake the opportunity to connect with people who share your skills, interests and who are seeking tostrategically tackle similar Human Resource challenges.Stephanie Licata, M.A., A.C.C.Managing Director of Training and Business DevelopmentNative Nation Events’—Leadership Solutions Group9:15—10:15 AM Human Resource Professionals Roundtable: The Importance ofAchieving Employment EngagementBuild long lasting momentumWorkforce scheduling preferencesFact: On average about 70% of employees are disengagedHow to get hundreds of employees to buy inBetter economy means more job opportunities harder to attract & retain workforceReducing turnoverMore engaged equals more productive workforce and better customer experienceIncreased cost per hireModerator:Steve HookVice PresidentConoverAVI/Conover InsurancePresenters:Tony ChartrandVice President ofHuman ResourcesPechanga Resortand CasinoRudy ClarkHuman Resources DirectorHualapai Indian TribeMarcus DiazDirector of OrganizationalDevelopmentCasino del Sol ResortHeather GreeneHuman Resources DirectorMakah Indian TribeChristina R. JacksonDirector of Human ResourcesQuechan Casino Resort/Paradise Casino6

Thursday, January 28, 20161/28/201610:15—10:45 AMMorning Break in Milano Ballroom III10:45—11:45 AMGeneral Session in Milano Ballroom IAvoiding the Pitfalls in Compliance With The Affordable Care Act (ACA)The current impact of the ACA on Native AmericaAre you ready to report?How to report your numbers without penaltyThe increasing importance of HRIS in your business or TribeHow the possible ruling by the U.S. Supreme Court could impact youUnderstand which provisions of the ACA have been repealed, which provisions are underconsideration, and how those changes impact your business or tribe Presenter:Liliana SalazarBenefits Compliance Practice Co-LeaderWells Fargo Insurance Services11:45—12:45 PM General Session in Milano Ballroom IEmployment Law UpdateBest practices between Native and Non-Native organizationsSome of the newest laws impacting your tribe or tribal businessLaws we are trackingLabor union updateChanges in FLSAModerator:Presenters:Sandra McCandlessPartnerDentons12:45—1:45 PMScott A. Wilson, Esq.PrincipalLaw Offices of Scott A. WilsonRaymond EtcittyGeneral CounselNavajo NationGaming EnterpriseLunch in Milano Ballroom III7

Thursday, January 28, 20161:45—2:30 PMTrack A:Breakout SessionsEffective Management, Motivation and DisciplineLearn how to improve employee performance and moraleLearn how to effectively disciplineLearn how to deal with difficult employeesBest practices to limit legal liability Presenters:Moderator:Wendy TuckerAttorney at LawProcopio, Cory,Hargreaves & SavitchWendy L. BatesHuman Resources DirectorBear River Band ofRohnerville RancheriaRita LopezHuman Resources DirectorSouthern Indian HealthCouncil, Inc.Succession PlanningTrack B:Spotting the talentBenefits of a rotational leadership programCreating the selection systemKeeping out the politicsPeer mentoring: helpful or harmful? Moderator:Presenters:Marina A. Galatro, PHR-CAJames AlexanderSenior HR Consultant, HR PartnerSenior Vice PresidentWillis Towers WatsonMcLean & CompanyTribal Nation & Gaming Practice2:30—3:00 PMAfternoon Break in Milano Ballroom III3:00—4:00 PMBreakout SessionsTrack A:Change Management 1/28/2016Gary MurreyGeneral Manager & CEOApache Gold CasinoUsing change to your advantageCreating the support you need for changeBiggest obstacles to change in Native AmericaDo you plan and implement in-house or do you use an outside consultant?How do you know if the change is positive or negative?Moderator:Lori KantymirHuman Resource Consulting AnalystMcLean & CompanyPresenters:Dawn M. Karner, CPLP, PCC, CPCC, BCCHuman Resources Training ManagerCache Creek Casino ResortRonald VargasVice President of Human ResourcesCache Creek Casino Resort8

1/28/2016Thursday, January 28, 2016Track B:Insuring Your Tribal SuccessDeveloping trust with your insurance agentWhat new products are out there to keep you moving forward?How to use insurance to benefit your business and your tribeModerator:Presenters:Dave HallerAnna Jackson-BronchoEmployee BenefitsHuman Resources DirectorConsultantFort Hall CasinoBasin Pacific InsuranceShoshone-Bannock Tribes& Benefits 4:00—5:00 PMTrack A:Leon LongHuman ResourcesServices ManagerConfederated Tribes ofthe Colville ReservationBreakout SessionsReward ProgramsThe paradox of a monetary rewardIntrinsic motivation and long-term motivation strategiesWhy employee of the month is a de-motivatorCatching people doing things rightImportance of regular reliable and valid performance reviewsEmployee productivity innovationCreating a performance reward program in a Tribal government setting Moderator:Safwan ShahPresident & CEOPayActivTrack B:Presenters:Rachele LyonDirector of HumanResourcesCoquille Indian TribeChristina L. SmithTraining Specialist IISeneca Resorts & CasinosKimberly O’NeilHuman Resources DirectorHoh Indian TribeCompensation & BenefitsWage increases: What it means to tribes and tribal enterprisesGetting members to buy-in to retirement planningCurrent issues surrounding compensation and benefitsEmployee Health Plan Projects – Self Funded vs. Fully InsuredContaining the growth of health benefit costs with auditsModerator:Presenters: Edwin O. Akwenuke, CPC, QPAPrincipal, Pension ConsultantMilliman, Inc.Brendan McKennaCo-Founder/CEOAmerican IndianHealth Services, LLCMaria BianchiniProgram AnalystU.S. Office of PersonnelManagementFederal EmployeeHealth Benefits5:00 PMThursday Sessions ConcludeEd McDermottNational AccountsExecutiveBMI Audit ServicesLarry DanielsPrincipal SurveyDirectorMilliman, Inc.9

Friday, January 29, 20167:30—8:301/28/2016Breakfast in the Milano Ballroom III8:30—9:30 AMGeneral Session in the Milano Ballroom ISelf-Management: Increasing Efficiency & ProductivityAs leaders of people, I do not believe that we should ever attempt to “manage” or “boss” people. However,there is one person that needs to be managed and that is ourselves. Self-management is a critical componentto not just being a great leader of people, but being a great employee, significant other, parent or friend.Learn the parts of our lives that need to be managed on an hourly and daily basis in order to be successful.Learn the secrets to having an extraordinary and stress-free job and life. Some of the topics it will includeare how to manage your: Time, Priorities, Emotions, Stress, Behavior and Fears.Presenter:Brad WorthleyOwnerBrad Worthley International9:30—10:15 AMPrescription Benefit Management and the 340B Drug Pricing ProgramTrack A: Breakout SessionsWhat’s new and Industry trendsHidden cost drivers within contracts to be aware ofOverview of the 340B program and cost savingsModerator:Presenters:Addie FaganVice President of OperationsShasta Administrative Services, Inc.David LeeHuman Resources DirectorShoshone-Bannock Tribesof the Fort Hall Reservation of IdahoNina ReeceAdministrative DirectorQuil Ceda VillageMember of the Tulalip TribesTrack B: Risk Management Through an Effective Employer SponsoredWellness ProgramHR Professionals know how difficult it is to balance health benefits and culture ashealthcare costs escalateYou are asked to do more with less, and somehow you have to keep your employees happy andshow you really careThis consortium made up of: Bravo, Capitol Administrators, and Woodruff-Sawyer togetherbring health benefits and wellness that preserve culture and produce real and lasting healthimprovementLearn how to reduce healthcare costs while we help you send the message that you truly carefor your peopleThere is a better way, one that looks at wellness and costs in a whole new lightCo-Presenters:Jack DanielVice President, Business DevelopmentBravo WellnessDave ReynoldsPresident & Chief Executive OfficerCapitol Administrators10

1/28/2016Friday, January 29, 201610:15—10:30 AMCoffee Refresh in the Milano Ballroom III10:30—11:15 AMBreakout SessionsTrack A:Formal EducationHow online education can help employees achieve their education goalsThe importance of training people in a formal setting (workshops, certification programs, highereducation) to build a knowledge baseFinding assistance to pay for educationNot all of the people in leadership positions have an education on how to lead or how to conducttheir businessThis is more focused on industry specific education (HR, marketing, health care, etc.) than theleadership trainingFormal education VS. experienceCompetency-based education Moderator:Dr. Spencer StewartChancellorWestern Governors UniversityPresenter:Dr. Katherine SpildeAssociate ProfessorSchool of Hospitality & Tourism ManagementSan Diego State UniversityTrack B: TelemedicineLooking beyond traditional benefitsWorking with a mobile/online cultureHow telemedicine and other similar services can be beneficial to those in remote areasCo-Presenters:Lindsay HarrisDirector of Product ManagementHealthcare Management Administrators, Inc.Branden RobinsonSales ManagerInSight Telepsychiatry11

Friday, January 29, 201611:15—12:00 PMBreakout SessionsTrack A:HRIS: Going Paperless & Streamlining Your Work 1/28/2016What software is out there?Why hiding from technology is hurting you as a tribe or enterpriseStreamlining your processesThe financial savings of going paperlessHow to engage your part time and full time employees through technologyCo-Presenters:Richard MetcalfVice PresidentPartner & OEM SalesCelayix SoftwareTrack B: Joan Jackson-Deal, SPHR, SHRM-SCP, THRP, CCPHuman Resources DirectorAk-Chin Indian CommunityMaking HR a Strategic FunctionHow to bring HR out of an administrative only functionMake HR an integral part of your overall business strategyHow to integrate HR metrics into everyday business decisionsWhat steps need to be taken before this is a possibility?Are you already using HR as a strategic function, but didn’t know it?Creating strategic relevanceModerator:James AlexanderSenior Vice PresidentMcLean & CompanyPresenters:Tony ChartrandVice President of Human ResourcesDebbie Bronson, SPHRPechanga Resort and CasinoStillaguamish Tribe of IndiansHuman Resources Director12

Friday, January 29, 201612:00—12:45 PM1/28/2016General Session in the Milano Ballroom IViolence in the Workplace: How to Prevent and Defuse ItHow often do individuals think about security on the job? A majority of workers feel their office isa secure place to work. However, nearly a quarter of workers say they would not know what to doto protect themselves if an emergency in their office posed a physical threat. What if manyphysical threats could be mitigated or avoided if only the victims were given preventative trainingto identify the signs of danger or if they had known what to do when faced with immediatephysical threat?The objective of this training session is to help you deal effectively with workplace violence:Identify the causes of workplace violenceSpot the signs of potential violenceFollow required security proceduresRespond effectively to violent actsRecognize and respond to terrorist threats Co-Presenters:Marina A. Galatro, PHR-CASenior HR Consultant, HR PartnerWillis Towers WatsonTribal Nation & Gaming Practice12:45 PMSara E. Ritter, M.A. SPHR, SHRM-SCPSenior HR ConsultantWillis Towers WatsonTribal Nation & Gaming PracticeEXHIBITOR RAFFLE DRAWINGFollowed by***GRAND PRIZE DRAWING***Winner will receive One Free Conference Registration, 150 AMEX Gift Card, Two twilight theme parkpasses, Two Complimentary Nights & a room upgrade at the Disneyland Hotel to be used in conjunctionwith next year’s 7th Annual Native American Human Resources Conference.***Winner must be Present to win***12:45 PM1:00 PMConference AdjournsNative Nation Events Advisory Board Lunch in the CampaniaBoardroom on the Forum LevelInvitation Only PleaseWe Sincerely Appreciate Your Attendance andLook Forward To Reading Your Evaluation Forms!Safe Travels Home & We Will See You at the 7th Annual Native AmericanHuman Resources Conference January 23rd-24th, 2017 in Disneyland!!13