Transcription

User ManualSunny WebBox, Sunny WebBox with Bluetooth and SMA Cluster Controller in SUNNY PORTALSPortal-WB-CC-BA-US en-27 Version 2.7AMERICAN ENGLISH

SMA America, LLCLegal ProvisionsLegal ProvisionsCopyright 2018 SMA America, LLC. All rights reserved.No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any formor by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the priorwritten permission of SMA America, LLC.Neither SMA America, LLC nor SMA Solar Technology Canada Inc. makes representations, expressor implied, with respect to this documentation or any of the equipment and/or software it maydescribe, including (with no limitation) any implied warranties of utility, merchantability, or fitness forany particular purpose. All such warranties are expressly disclaimed. Neither SMA America, LLC norits distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shallbe liable for any indirect, incidental, or consequential damages under any circumstances.(The exclusion of implied warranties may not apply in all cases under some statutes, and thus theabove exclusion may not apply.)Specifications are subject to change without notice. Every attempt has been made to make thisdocument complete, accurate and up-to-date. Readers are cautioned, however, thatSMA America, LLC and SMA Solar Technology Canada Inc. reserve the right to make changeswithout notice and shall not be responsible for any damages, including indirect, incidental orconsequential damages, caused by reliance on the material presented, including, but not limited to,omissions, typographical errors, arithmetical errors or listing errors in the content material.All trademarks are recognized even if these are not marked separately. Missing designations do notmean that a product or brand is not a registered trademark.The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. andany use of such marks by SMA America, LLC and SMA Solar Technology Canada Inc. is underlicense.SMA America, LLC3801 N. Havana StreetDenver, CO 80239 U.S.A.SMA Solar Technology Canada Inc.2425 Matheson Blvd. E7th FloorMississauga, ON L4W 5K4CanadaUser ManualSPortal-WB-CC-BA-US en-273

Important Safety InstructionsSMA America, LLCImportant Safety InstructionsSAVE THESE INSTRUCTIONSThis manual contains important instructions for the following products: SUNNY PORTALThis manual must be followed during installation and maintenance.The product is designed and tested in accordance with international safety requirements, but as withall electrical and electronic equipment, certain precautions must be observed when installing and/oroperating the product. To reduce the risk of personal injury and to ensure the safe installation andoperation of the product, you must carefully read and follow all instructions, cautions and warningsin this manual.4SPortal-WB-CC-BA-US en-27User Manual

SMA America, LLCTable of ContentsTable of Contents1 Information on this Document. . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.1 Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123.1 Registering a Plant in Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . 123.2 Logging In and Out of Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . 123.3 Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Page, Table and Diagram Functions . . . . . . . . . . . . . . . . . . . . 186 Page Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206.1 Standard Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206.1.1 Overview of Standard Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206.1.2 Creating Standard Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226.2 Creating a New Customized Page . . . . . . . . . . . . . . . . . . . . . . . . . . 236.3 Generating Page Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246.3.1 Overview of Page Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246.3.2 Creating Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286.3.3 Adding a Plant Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306.3.4 Creating an XY Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306.3.5 Creating a Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326.3.6 Creating a Slide Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346.3.7 Creating an Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366.3.8 Creating Plant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376.3.9 Creating an Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376.3.10 Creating Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376.4 Changing/Deleting Page Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 386.5 Changing the Page Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386.6 Publishing Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39User ManualSPortal-WB-CC-BA-US en-275

Table of ContentsSMA America, LLC6.7 Deleting Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406.8 Changing Page Arrangement in the Visualization Menu. . . . . . . . . . 406.8.1 Creating a New Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406.8.2 Changing the Positions of Pages and Groups . . . . . . . . . . . . . . . . . 416.8.3 Deleting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Plant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427.1 Overview of Monitoring Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 427.2 System Logbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437.2.1 Calling Up and Filtering Messages . . . . . . . . . . . . . . . . . . . . . . . . . 437.2.2 Confirming Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447.3 Plant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447.3.1 Overview of Plant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447.3.2 Setting Communication Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 487.3.3 Setting Inverter Comparison. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497.3.4 Setpoint Monitoring: Setting the E-Mail Alert . . . . . . . . . . . . . . . . . . 507.4 Report Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517.4.1 Setting the Daily Info Report/Monthly Info Report. . . . . . . . . . . . . . 527.4.2 Setting an Event Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537.4.3 Generating Reports Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548 Plant Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558.1 Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558.1.1 Changing General Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558.1.2 Changing the Plant Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568.1.3 Deleting a Plant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568.1.4 Setting the Plant Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568.1.5 Changing the Plant Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578.1.6 Changing/Deleting the Plant Image . . . . . . . . . . . . . . . . . . . . . . . . 578.2 Changing Operator Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588.3 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598.3.1 Changing the Feed-In Tariff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598.3.2 Changing CO2 Savings Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598.3.3 Entering the Predicted Annual Yield . . . . . . . . . . . . . . . . . . . . . . . . 606SPortal-WB-CC-BA-US en-27User Manual

SMA America, LLCTable of Contents8.3.4 Changing the Performance Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . 619 Publishing Sunny Portal Pages . . . . . . . . . . . . . . . . . . . . . . . . . 6310 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6410.1 Calling Up and Filtering the Device Overview . . . . . . . . . . . . . . . . . 6410.2 Calling Up Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6510.2.1 Activating/Deactivating the Device . . . . . . . . . . . . . . . . . . . . . . . . . 6910.2.2 Changing the Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6910.2.3 Changing the Description of the Device. . . . . . . . . . . . . . . . . . . . . . 6910.2.4 Setting the Line Conductor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6910.2.5 Setting the PV Array Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7010.2.6 Deleting a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7110.2.7 Adding/Replacing Devices (Configuration Wizard) . . . . . . . . . . . . 7210.3 Calling up Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7211 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7311.111.211.311.411.511.6User Concept with Roles and Privileges. . . . . . . . . . . . . . . . . . . . . . .Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing User Privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73747474757512 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7613 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7714 Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79User ManualSPortal-WB-CC-BA-US en-277

1 Information on this DocumentSMA America, LLC1 Information on this DocumentValidityThis document is valid for plants in the Internet portal Sunny Portal, in which one of the followingcommunication products is installed: Sunny WebBox Sunny WebBox with Bluetooth Wireless Technology SMA Cluster Controller Sunny Boy Control / Plus Sunny Data ControlTarget GroupThis document is intended for end users.Additional InformationLinks to additional information can be found at www.SMA-Solar.com:Document titleDocument typePerformance RatioTechnical informationSymbolSymbolExplanationInformation that is important for a specific topic or goal, but is not safety-relevant 8Desired resultSPortal-WB-CC-BA-US en-27User Manual

SMA America, LLC1 Information on this DocumentTypographyTypographyUsage"light"Example Display messages on theinverter The value can be read inthe "Energy" field. Elements on a softwareinterface Terminals Several elements that areto be selected Select Settings Date.[Button/Key] The button or key to beselected or pressed Select [Next].NomenclatureComplete designationDesignation in this documentSmall wind turbine systemPlantPV plantPlantSMA America Production, LLCSMASMA Solar Technology Canada Inc.SMASMA Cluster ControllerCluster ControllerSunny WebBox with Bluetooth Wireless TechnologySunny WebBox with anationCSVComma Separated ValuesFile formatIPInternet Protocol‒PVPhotovoltaics‒SSLSecure Sockets LayerProtocol for transmitting coded data via theinternetURLUniform Resource Locator‒User ManualSPortal-WB-CC-BA-US en-279

2 Sunny PortalSMA America, LLC2 Sunny Portal2.1 Intended UseSunny Portal is an Internet portal for the monitoring of plants as well as the visualization andpresentation of plant data.In order to use Sunny Portal you need an SMA product that can record your plant data and send itto Sunny Portal (see Section2.2 "System Requirements", page 10). Depending on the product thatsends the data, various functions are available in Sunny Portal.2.2 System Requirements A computer with Internet access must be available. An Internet browser must be installed on the computer. JavaScript must be activated in the Internet browser.Required SMA products:In order to use Sunny Portal you will need an SMA product that can record your plant data and sendit to Sunny Portal.The following SMA products are capable of sending data to the Sunny Portal: Sunny WebBox / Sunny WebBox with Bluetooth Wireless Technology SMA Cluster Controller Sunny Boy Control / Plus Sunny Data Control Additional devices (not addressed in this manual):– Sunny Home Manager*– Inverters with Webconnect function*– Sunny Multigate for plants with module inverters** For information on these devices in Sunny Portal, see the user manual of the respective device in Sunny Portal.Availability of products in your countryGo to the website of your country's subsidiary at www.SMA-Solar.com for informationregarding which products are available in your country or contact your distributor.10SPortal-WB-CC-BA-US en-27User Manual

SMA America, LLC2 Sunny PortalSupported Internet browsers: Google Chrome from version 14.0 Microsoft Internet Explorer from version 8 Mozilla Firefox from version 5 Opera from version 11.0 Safari from version 5.0Recommended screen resolution: At least 1,024 x 768 pixelsUser ManualSPortal-WB-CC-BA-US en-2711

3 Getting StartedSMA America, LLC3 Getting Started3.1 Registering a Plant in Sunny PortalYou can register your plant via the following SMA products in Sunny Portal:Sunny WebBox / Sunny WebBox with Bluetooth Wireless Technology: Register the Sunny WebBox in Sunny Portal as described in the Sunny WebBox /Sunny WebBox with Bluetooth manuals.SMA Cluster Controller: Register the Cluster Controller in Sunny Portal according to the instructions in the user manualof the Cluster Controller.Sunny Boy Control / Plus: If your Sunny Boy Control or Sunny Boy Control Plus is equipped with the optional NETPiggy-Back, you can send the plant data to Sunny Portal directly via Ethernet or by means ofone of the available modems. Set the type of data transfer to Sunny Portal in theSunny Boy Control or Sunny Boy Control Plus according to the instructions in the NETPiggy-Back manual. If your Sunny Boy Control or Sunny Boy Control Plus is not equipped with the optionalNET Piggy-Back, you can register your plant via Sunny Data Control.Sunny Data Control: In Sunny Data Control, configure Sunny Portal e-mail as described in the Sunny Data Controlhelp. You can obtain the Sunny Data Control software from the download area atwww.SMA-Solar.com.3.2 Logging In and Out of Sunny PortalLogging In to Sunny PortalRequirement: You have already registered your plant in Sunny Portal (see Section3.1 "Registering a Plant inSunny Portal", page 12).1. Go to www.SunnyPortal.com.2. Activate "SSL" for secure transmission of your login details.3. Enter the e-mail address you provided when registering in the "E-mail" field.4. Enter the password you received by e-mail in the "Password" field.5. Check the "Remain logged in" box to stay logged in. This way, you will not have to sign in againfor your next Sunny Portal session. You will stay logged in, even after closing your browser orswitching off your computer. The function will stay activated until you log out of Sunny Portalthrough the lock symbol in the upper right corner.12SPortal-WB-CC-BA-US en-27User Manual

SMA America, LLC3 Getting StartedPublic or shared computersIf you are using a public computer or are sharing yours with other people, deactivate the"Remain logged in" function. Other people could call up your data in Sunny Portal.6. Select [Login]. The "User information" page opens when first logging in.7. Fill in your address details.8. Select [Save].Delays in visualizationUnder certain circumstances, it can take up to three hours until the data of your PV plant isdisplayed in Sunny Portal.Display according to plant data transferredThe displayed available data on the pages will vary according to the amount of transferredplant data.Logging Out of Sunny Portal To end your session in Sunny Portal, select "User Info/Logout Logout" or log out via the locksymbol in the top right-hand corner.3.3 Next Steps Change your password in order to protect your Sunny Portal account against unauthorizedaccess (see Section11.6 "Changing the Password", page 75). Get acquainted with Sunny Portal (see Section4 "Menu Overview", page 14). Design your own pages according to your wishes (see Section6 "Page Design", page 20). Use the report function of Sunny Portal and receive current updates about your PV plant bye-mail or text message (see Section7.4 "Report Configuration", page 51). Enter the properties of your plant (see Section8 "Plant Properties", page 55). Give friends access to your Sunny Portal as guests, standard users, installers, or administrators(see Section11 "User Management", page 73).User ManualSPortal-WB-CC-BA-US en-2713

4 Menu OverviewSMA America, LLC4 Menu OverviewMenuMeaningPlant SelectionThe menu is only shown if your e-mail address is assigned to more thanone plant. You can select the desired plant in this menu. The name ofthe currently chosen plant will be used for the main menu item underthe "Plant selection" main menu. All other pages always refer to thecurrently selected plant.Plant Selection Plant ListThe page includes an overview of plants that are assigned to youre-mail address. The following data is listed for each plant: Plant power in kWp Total yield so far Total yield for the following periods:– Current day– Previous day– Current month Specific plant yield (kWh/kWp) for the following periods:– Current month– Current yearWhen accessing the page, the plant list is always sorted in ascendingorder according to the specific plant yield. Click on a blue value in theheader to sort the list of plants in ascending order according to thisvalue, click again to sort the list of plants in descending order."Name of your plant"The menu includes pages with the most important information aboutyour plant: key data, yield, monitoring, and messages. Sunny Portalautomatically creates the pages in this menu."Name of your plant"This page includes an overview with information for the current plant.Sunny Portal compiles the plant profile from information that you haveentered on your Sunny Portal pages. Information that you have notentered (e.g. "Operator") is not shown in the plant profile. Informationin the plant profile (see Section "Information in the plant profile:",page 17). Plant Profile"Name of your plant" Energy and PowerThe page sh