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FedExEDIInvoiceandRemittanceFEDEX EDI INVOICING210 INVOICE DETAIL820 PAYMENT ORDER/REMITTANCE ADVICEVERSION 4060Implementation GuideNew Customer VersionFedEx Express, FedEx Ground,FedEx Non-Transportation&FedEx SmartPost ShipmentsU.S. & Canada PayorsAPRIL 2013This version is effective as of April 2013. Prior toimplementation, contact your Electronic Commerce analystto ensure you have the latest version available.1

FedExEDIInvoiceandRemittanceThis document contains information proprietary and confidential to Federal Express Corporationand may not be disclosed without authorization from Federal Express. The proprietary and confidential information is contained on each page of the document and may not be copied orotherwise reproduced or distributed without authorization from Federal Express. 1992–2013 Federal Express Corporation unpublished. Federal Express and the Federal Express“logo” are registered service marks of Federal Express Corporation. All rights reserved.2

FedExEDIInvoiceandRemittanceCONTENTSINTRODUCTION . 5WHAT IS EDI? . 6ELECTRONIC FILE DATA FLOW . 7GUIDELINES & LIMITATIONS . 8GENERAL . 8.For Duty/Tax Invoicing . 9.For Remittances . 9.For Transmissions . 9INVOICING.10INVOICE OVERVIEW . 10REMITTANCE .11PROCEDURES FOR SUBMITTING REMITTANCE DATA . 11PAYMENT OPTIONS . 12Payment by Check . 12Electronic Payment . 12ELECTRONIC INVOICE ADJUSTMENT NOTIFICATION . 13COMMUNICATION OPTIONS .14sFTP . 14AS2 . 14TDAccess . 14SECURED WEBSITE . 15VALUE ADDED NETWORK . 15GETTING STARTED .16RESOURCES . 17–18INVOICE LAYOUT (210 Transaction Set) .19TRANSMISSION ENVELOPE . 20SEGMENT SYNTAX . 21SEGMENT SYNTAX - NON-TRANSPORTATION INVOICING . 22DATA SEGMENTS AND ELEMENTS USED . 23DESCRIPTION OF DATA ELEMENTS . 24–40SAMPLE EXPRESS & GROUND INVOICE FILE . 41–42SAMPLE SMARTPOST INVOICE FILE . 43–443

FedExEDIInvoiceandRemittanceC O N T E N T STABLES GROUND/SMARTPOST PACKAGE SERVICE CODES . 46–532—MISCELLANEOUS DESCRIPTION CODES . 54–553—SERVICE PACKAGING CODES . 564—SPECIAL CHARGE CODES . 57–595—SPECIAL CHARGE/SMARTPOST DESCRIPTION CODES . 60–866—NON-PAY RESOLUTION COMPLAINT CODES . 87–887—SERVICE BASE CODES . 898—DELIVERY SCHEDULE CODES . 909—DELIVERY EXCEPTION CODES . 91–93REMITTANCE LAYOUT (820 Transaction Set) . 94REMITTANCE ENVELOPE - ISA HEADER . 95–96SEGMENT SYNTAX . 97DATA SEGMENTS AND ELEMENTS USED . 98DESCRIPTION OF DATA ELEMENTS . 99–102ELECTRONIC INVOICE ADJUSTMENTS HELPFUL TIPS . 103–1084

FedExEDIInvoiceandRemittanceINTRODUCTIONThe purpose of this guide is to assist electronic data trading partners with information aboutimplementing an Electronic Data Interchange (EDI) process with FedEx for Invoicing andRemittance data of FedEx Express and FedEx Ground shipments. The guide discusses benefitsof EDI and how to get started with implementation. This guide will also provide resources forgetting additional information.FedEx provides an additional electronic Invoicing and Remittance solution besides traditionalEDI, which is FedEx Billing Online. This solution is outlined in more detail at:http://www.fedex.com/us/account/billoptions/ You can also call your FedEx Account Executiveor Electronic Revenue Support (ERS) Analyst for more information. FedEx Billing Online Plus (FBO ) is a web-based solution allowing users view and settleall FedEx Express and FedEx Ground invoices. Benefits include:o View invoices and shipment detailo Schedule Electronic Funds Transfer payments or pay with a checko Create reports and complete administrative functionso Question shipment chargeso Download invoice datao Register on-line5

FedExEDIInvoiceandRemittanceINTRODUCTIONWHAT IS EDI?Electronic Data Interchange (EDI) is the electronic exchange of business documents using astandardized format. The entities that transmit or receive this electronic data are called tradingpartners.EDI can be used to transfer invoice and remittance data for FedEx Express and Ground shipments between FedEx and authorized trading partners.EDI processing helps FedEx deliver top-quality service that takes advantage of advanced information-management technology. EDI can help customers increase efficiency while reducingerrors and operating costs. Additional specific benefits of implementing EDI with FedEx include:6 Reduced paper handling and mailing costs. In most cases the costs to transmit anelectronic document is considerably less than mailing costs. Invoices for multiple FedEx accounts can be combined into a single transmission.Electronic invoicing enhances your control over accounts payable, even when shipments originate from multiple sites. Eliminates keying of invoice data and reduces errors, so you’ll spend less time andeffort verifying and processing your bills. Electronic invoicing provides convenient verification of shipping charges and proof ofdelivery (FedEx Express only). Electronic invoicing allows for quick and accurate allocation of shipping costs to internal departments and third parties, streamlining your accounting and improving cashflow. Invoice adjustments can be submitted electronically. Multiple data formats allow easy integration with Accounts Payable processes.

Checkor4EFT321and4. Payment via Check or Electronic Funds Transfer (EFT)3. Dispute/Non-Pay Resolution transmitted to customer2. Remittance Advice and/or Dispute/Non-Pay Request transmitted to FedExInvoice1. Express and Ground Invoices transmitted to customerCUSTOMEREDIElectronic Data transmitted to/from FedExNet mailbox (or VAN of choice)FedExNetElectronic File Data FlowFedExRemittanceINTRODUCTION7

FedExEDIInvoiceandRemittanceINTRODUCTIONGUIDELINES AND LIMITATIONSGeneralIn addition to the terms and conditions stated in the FedEx Service Guide:8 To be eligible for electronic invoicing, you must send your remittance dataelectronically. Payment can be made via check or Electronic Funds Transfer (EFT). Past due charges will be sent electronically. In accordance with the FedEx ServiceGuide, payment must be made within 15 days of the invoice date. On your normal billing cycle, you will receive an invoice file for all account numbersrequested to be billed electronically. All shipments billed to the accounts that you provide to us for electronic invoicing willbe included in the invoice transmission with the exception of Same Day Service. You can receive Intra-U.S. and International invoices for both Express and Ground. Duty/tax invoices for International shipments can be included in the International file ifdesired. Electronic documents are not considered “received” until they are accessible on thereceiving mailbox. Electronic documents transmitted for electronic invoice and remittance are consideredwritten documents. They constitute an original when they are printed from electronicfiles or records established and maintained in the course of business. Failure to retrieve electronic invoice files in a timely manner may result in termination ofelectronic invoicing by FedEx. Paper invoicing will resume. Lack of reference data provided by the shipper is not a valid reason for invoiceadjustments. Short payment problems identified by FedEx that are related to programming in youraccounts payable system or databases must be corrected immediately. FedEx may modify electronic invoice and remittance formats at any time. After implementation, either party can terminate electronic invoice and remittance withprior notice. Shipments are governed by service conditions in the current FedEx Service Guide andAddendum. If there is a conflict between this guide and the FedEx Service Guide, the Service Guidewill take precedence.

FedExEDIInvoiceandRemittanceINTRODUCTIONGUIDELINES AND LIMITATIONS (cont.) For Duty/Tax Invoicing (International Express shipments only)The following guidelines and limitations apply to the FedEx Electronic Duty/Tax Invoicingprocess: Duty/tax adjustment requests may not be submitted electronically, and must besubmitted in writing. Duty/tax paperwork will be mailed to the Bill-To address for the electronic invoicingmaster account number (Refer to the ‘Testing’ section). The duty/tax tracking number in the duty/tax record will be the same tracking numberused for the transportation charges of the shipment. The International freight charges and duty/tax charges may be billed on separateinvoices and may appear in different electronic invoice files. For Remittances (U.S. Payor only)The following guidelines and limitations apply to the FedEx Electronic Remittance process: All remittances can be included on your transmission regardless of the billing medium(electronic or paper). Domestic and International invoices can be included in one remit file. All payments on the transmission must total to a single check or EFT. Invoiceadjustments can be included in the same transmission. For TransmissionsFedEx will transmit your invoice files either daily or weekly on your preferred billing day.The following guidelines and limitations apply: Your ERS Analyst will assign a mailbox to you on our network, FedEx Net. At no cost to you, FedEx will pay for the transmission of invoice and remittance files toan electronic mailbox or to a value-added network of our choice. However, if youchoose a different network, FedEx pays the costs of the transmission interconnect only.Your company is responsible for all charges from your value-added network provider. You will provide and maintain your equipment, software, services, and testingnecessary to effectively and reliably send and receive electronic documents. You are responsible for using proper mailbox procedures to ensure that all electronicdocuments are duly authorized and protected from improper access.9

FedExEDIInvoiceandRemittanceINVOICINGINVOICE OVERVIEWFedEx offers three formats for electronic invoicing. They are:·CSV variable length format, which contains one Invoice Record per tracking number,multiple records per electronic file.·250 Proprietary fixed length format, which contains a Header Record, Detail Record andSummary Record.·ASC X12 standard (variable) format, which contains one invoice per transaction set, andmultiple transaction sets per electronic invoice file. Detail tracking number informationcontains one tracking number per LX loop, multiple tracking numbers per invoice transaction set.All three formats support Intra-U.S. and International shipments. You can elect to receiveIntra-U.S., Ground, International (freight and/or duty tax) or both on electronic invoicing.D O M E S T ICE x p ressG ro u n dIN T E R NFrDuIn the electronic invoicing file all tracking number detail follows the invoice number it supports.Once all the detail records have been supplied for a particular invoice, the next invoice record begins.This cycle repeats until the last invoice file is completed.10

FedExEDIInvoiceandRemittanceREMITTANCEPROCEDURES FOR SUBMITTING REMITTANCE DATAYou must create a remittance file to indicate which shipments are being paid. Your remittancefile may contain all of your Intra-U.S. Ground and Express, and International invoices(electronic or paper).FedEx accepts three different remittance formats which are:···ASC X12 820 RemittanceFedEx Proprietary 80-Byte RemittanceFedEx Proprietary CSV (Comma Separated Values)For an explanation of how to structure a remittance/invoice adjustment file, refer to the“Remittance Record Layout” section.When sending electronic remittance data, you have the following options:·Pay full amount of invoice. If you pay all of the tracking numbers on an invoice,create only one payment record for that invoice·Make a partial invoice payment. If you make a partial payment, create a separaterecord for each tracking number.·You have the option of submitting payments and invoice adjustments in the sameremittance file, or in separate files.11

FedExEDIInvoiceandRemittanceREMITTANCEPAYMENT OPTIONSPAYMENT BY CHECK:1. Prepare your payment and your remittance file, including the invoice adjustments.The amount of your check or EFT must agree with the total amount of the remittancefile. (Negative amounts cannot be submitted.)2. Send your check and any remittance documentation to:FOR US PAYORS:By US mail:FedEx ERSP.O. Box 371741Pittsburgh, PA 15250-7741By FedEx Priority Overnight Letter:FedEx ERSAttn: Box 371741500 Ross StreetRoom 154-0455Pittsburgh, PA 15250Phone: (412) 234-5494FOR CANADA PAYORS:Federal Express Canada LTDP. O. Box 4626Toronto STN AToronto, ON M5W 5B4ELECTRONIC PAYMENT:3. If you wish to make payment via EFT/Electronic Funds Transfer or ACH/AutomatedClearing House, please contact your ERS Analyst. Accompanying remittance data can besubmitted via CTX, CCD, CCD or other supported formats.12

FedExEDIInvoiceandRemittanceREMITTANCEELECTRONIC INVOICE ADJUSTMENT NOTIFICATIONYou can also use the remittance file to dispute invoicing charges. These are referred to asinvoice adjustment items. Once FedEx has processed the invoice adjustment items submittedin your remittance file, you will receive an electronic invoice adjustment resolution file. Theinvoice adjustment resolution file uses the same structure as the invoicing file. You will receivethe invoice and tracking number detail along with the invoice adjustment information. The filewill contain one of the following resolution types for each tracking number: Credit Denial Refund Reject OtherNOTE: Duty/tax adjustment requests must be submitted in writing. Adjustment requests for service failure or no proof of delivery must be submittedthrough the invoice adjustment feature on fedex.com or the telephone invoiceadjustment system at (800) 622-1147.13

FedExEDIInvoiceandRemittanceCOMMUNICATION OPTIONSIt is a FedEx Information Security requirement that customer data, both inbound and outbound, either be encrypted or be sent via a secured website. FedEx offers the following options for communication of data to trading partners.sFTP (secure File Transfer Protocol)sFTP (secure File Transfer Protocol) uses dedicated ports to transfer data securely betweenFedEx and the customer. The connection is secure so no certificates or keys need to beexchanged. This also means that the commands, as well as the passwords, are secure. Thisoption uses secure shell (SSH) encryption and a binary transfer. The data can either bepushed or delivered to a mailbox on FedExNet.AS2AS2 also known as EDI INT, or EDI over the internet is also supported by FedEx. AS2essentially creates a wrapper around EDI or flat files that enables sending them over theInternet. AS2 is a real-time technology that provides security and encryption around theHTTP packets. It enables information transmitted over public and private global networksto be digitally signed, secured, and non-repudiated. The customer must have AS2 softwareto be able to use this option, but there are no network charges.TDAccessTDAccess is software that allows trading partners to connect to their FedExNet mailbox.TDAccess handles encryption and compression of the files. A FedEx vendor supplies thesoftware and walks the customer through the installation process. The vendor will makesure the trading partner can communicate correctly and helps the trading partner to configureTDAccess to poll the mailbox at specified times. If files are present, they will be moved toa specified directory on the trading partner’s system. There are no fees to the trading partnerfor this service.Secured WebsiteTrading Partners may wish to access their mailbox via a secured website. This is a manualprocess whereby the trading partner connects to a secure URL using a provided User ID andpassword. The website allows the trading partner to upload and download files. Only onefile can be uploaded or downloaded at a time.14

FedExEDIInvoiceandRemittanceCOMMUNICATION OPTIONSValue Added NetworkFedEx has the ability to transmit to a Value-Added Network (VAN). GXS is the VAN FedExuses and GXS can interconnect to the trading partner’s VAN. There are transmission costsfor this option. FedEx will incur up to 50% of the transmission costs.15

FedExEDIInvoiceandRemittanceGETTING STARTEDOnce you have decided to use electronic invoice and remittance, follow this guide for testing andimplementation. If you need help along the way, consult the ‘Getting Help’ section at the back ofthis guide.You will need to successfully complete these steps before electronic invoice and remittance maybegin:1. Request an electronic invoice test file by contacting your FedEx Account Executive or yourassigned Electronic Revenue Support (ERS) Analyst. If you need your Account Executive’sname and telephone number, call Customer Service at 800-463-3339. Your AccountExecutive will submit the request to Electronic Revenue Support (ERS). You may also contactyour ERS Analyst directly by dialing 888-450-1774. Your ERS Analyst will contact you togather information and guide y